Frequently Asked Questions
Will I always need my ticket to come and go during the event?
Yes. We will need to see your lanyard or ticket each time you enter the hall, from whichever entrance, even if you think we should know who you are! If you have booked three-day or single day tickets, a lanyard will have been made for you to wear, to be collected from the front desk. Please return the lanyard holder to the desk on your final departure – many thanks.
How can I livestream the event?
Do you offer concessions/facilities for disabled people?
Unfortunately we are unable to offer price concessions for disabled people. We can, however, be flexible if the participant needs to be accompanied by a helper, and seats can be reserved for special requirements. If this is your situation, please contact us to discuss the matter and we will see what we can do to help.
We can happily accommodate wheelchairs in the Town Hall, with entry gained from the side of the hall rather than the main entrance (where there are steps). Toilet facilities for the disabled are available on the same level as the main hall, in the corridor just outside the auditorium rear doors. Please inform us in advance if you need to bring a wheelchair and we will be able to leave a space in the main seating on request.
Can we save seats in the auditorium?
People with special needs (a disability, for instance) may request a reserved seat in advance by contacting us, but otherwise seats cannot be saved. Attendees sometimes leave things on their chairs to reserve their place, but this is only acceptable when covering shorter breaks. Please note that during major intermissions (lunch and dinner) seats must not be reserved this way – any items left at these times will be cleared and made available for collection at the front desk. Likewise, if a speaker is popular and seating is an issue, we may clear any chairs which don’t have an occupant two minutes before the lecture!
I am coming to Glastonbury by train. Why does the rail company recommend Castle Cary while you suggest Bristol?
Castle Cary is the nearest station to Glastonbury but it is in the middle of the countryside, has fewer choices of trains and the connecting bus service is limited. If you can afford a taxi (approximately £30), or somehow get a lift by car, then Castle Cary is the best option from London or Devon. However, Bristol has frequent trains connecting with London, Wales, the Midlands and the North. There’s a bus service (376) which runs to Glastonbury every hour. If you are travelling on a budget or flexible timings, Bristol may be your best option. More about transport options here.
Can we bring children to the Symposium?
If you have friends in or near Glastonbury with whom you can leave the kids, of course, this might be best on the whole!
Can we film at the Symposium?
We do not allow filming of the presentations to take place without very special permission. Professionally-filmed videos of most of our speakers are eventually made available by us, so there is little need for further recording.
We also ask that attendees do not take still photographs during a presentation, as waving phones and lights are very distracting to the audience and may also contravene copyrighted images on the main screen. Photography in-between lectures and in the stalls room, cafe and corridors is fine, but please bear in mind the privacy of other attendees.
If you are a TV crew or production company wishing to film elements of the Symposium for documentaries or other professional purposes, please contact us directly and we will consider your requests, but we always insist that any filming we agree to must be discreet and should not in any way inconvenience or impede our attendees, front of house staff or technical crew.
If I book in advance but then find I get ill, can I have a refund?
We are happy to make refunds up to ten days before the Symposium, although we reserve the right to take a £10 administration fee in that event. After that, it is negotiable. All refunds will be made in GBP pounds sterling, whatever currency they were paid in. Once the Symposium has started, unfortunately we are no longer able to give refunds.
Does the Symposium always run on schedule?
Yes! We try to keep to strict time at the Symposium (barring rare unavoidable technical issues) as everyone appreciates this. Attendees should be in their seats five minutes before sessions start where possible, thank you. Where there are ‘short breaks’, these are not tea breaks but simply a chance for people to stretch their legs or chat for a few minutes, and attendees are encouraged to remain in their places before the next speaker.
Will I need a car to get around Glastonbury?
Glastonbury is a small town and, if you’re staying here, the furthest distance you are likely to have to walk will be about 30 minutes, so once you have arrived it is unlikely you will want to use a car. Most B&Bs are very close – say, 5 to 10 minutes’ walk. However, if you have trouble walking then you may of course need a car. If so, this is no problem as there is a paying car park (listed as ‘St Dunstan’s car park’ on Google maps) in Magdalene Street, directly next door to our venue, the Town Hall. Find out more about getting to Glastonbury and parking on our Getting Here page, and general info on the town on our About Glastonbury page.
Is food available?
Where can I find accommodation?
Please go to our Accommodation page for links to Glastonbury Tourist Information and other useful information. There are many B&Bs and camping sites in and around Glastonbury, although we recommend booking well in advance of your stay, as rooms are usually at a premium in the summer.
Please note that we never book accommodation for attendees, although we may give friendly advice where appropriate.
Do you have a mailing list?
What are your future Symposium dates?
Our planned dates for future Symposiums are:
24-26 July 2026
23-25 July 2027 – TO BE CONFIRMED
Get in touch
If you would like to contact the Glastonbury Symposium, please email us using the contact form below or by emailing us directly on hq@glastonburysymposium.co.uk, or by telephoning us on the number in the panel at the foot of the page.
Email: hq@glastonburysymposium.co.uk
Phone: + 44 (0) 7771 712960
Address: Glastonbury Symposium, 5 Bosun Walk, Street,
Somerset, BA16 0FR, UK
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